Responsibilities

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System administration can potentially contain a wide variety of tasks. Major areas are covered here. This section will be seperated into the responsibilities for junior-intermediate sysadmins & senior sysadmins.

Contents

Junior/Intermediate System Administrators

Outage Response

Management of user accounts

System patching

System & Network Security

Project Management

Supervising

Supervising or training junior sysadmins and computer operators

Training

3rd Level Support

Support Levels

Network management

Resolution of end-user problems

Providing technical advice

This can vary from answering simple questions from users to providing lengthy technical feasability reports to the organisation.

Sysadmins are often called on to answer technical questions from users. Many devel- opers need to use the Unix shell to get their work done but may not be very familiar with the environment and need assistance as a result.

Backup Management

In smaller organisation the sysadmins will normally do the day to day management of the backup system. In a large organisation this function may be offloaded to data centre staff or computer operators.

Scripting/development

Senior System Administrators

The senior systadmin has as their responsibilities everything above, and the following additional responsibilities.

Capacity Planning

Design of Backup and Disaster Recovery Systems

Senior sysadmins are normally responsible for planning out of the backup system and disaster recovery strategy. This may mean making recommendations on selecting software packages, customising solutions and leading disaster recovery tests.

Network Design

Performance Tuning

Proactive work is generally more efficient than reactive

Reactive work (colloquially known as fire fighting among sysadmins)

Personal tools